Our Services
Drive growth with our innovative call center services, CRM and document processing.
VCS reduces operating cost and helps reclaim facility space. Clients enjoy improved efficiency and higher quality.
iCS Customer Service
VCS agents answer telephone calls, emails, social media posts and web chats. They are well versed in using modern day CRM tools and social media.
VCS achieves benchmark results in customer satisfaction, conversion and mind share.
VCS achieves benchmark results in customer satisfaction, conversion and mind share.
iSM Sales & Marketing
VCS agents generate leads, setup appointments, qualify leads, and close sales. Answering inquiries and collecting responses generated from Print, TV, Internet and Radio Campaigns is a valued service.
Sales and Marketing objectives achieved by VCS pay for itself.
Sales and Marketing objectives achieved by VCS pay for itself.
dps Document Processing
VCS converts paper documents into digitized images and actionable electronic information based on business rules for billing departments, loan managers and payment processors.
Mailroom service: Mail is received and opened in VCS digital mailroom, documents are prepped, scanned, indexed and uploaded on a server from where it is electronically distributed to the appropriate people in client’s organization for immediate action.
Mailroom service: Mail is received and opened in VCS digital mailroom, documents are prepped, scanned, indexed and uploaded on a server from where it is electronically distributed to the appropriate people in client’s organization for immediate action.
iPS Process Solutions
VCS manages US based distribution center, which is well equipped to fulfill Ecommerce Orders, processing baggage & cargo, EDI services and 3PL services.
Facility fulfills over Million unique transactions.
Facility fulfills over Million unique transactions.
VCS delivery centers are housed in Class A premises and comply with guidelines and standards like SOC2, PCI DSS and HIPPA.
